Digital transformation allows financial institutions to know what the people actually want. New innovative technological developments allow banks to strengthen customer engagement with personalised offerings and also expand their business line. This panel discussion will explore the role of CXOs in ensuring digital transformation in their institutions, breaking the barrier and going beyond physical/ traditional banking and challenges pertaining to cost optimization.

Artificial Intelligence, Machine Learning, Blockchain, cloud computing & Robotic Process Automation are often termed as the gamechanger technologies for the financial institutions, however, the threat of getting breached due to digital visibility remains as the matter of concern. This session will discuss the gravity of tech-deployments, nature of tech-implementations-Company specific or Industry based-what should be the basis of tech-implementation and the ways to seal the invaders.

The Union budget of 2020 proposed a lot of encouraging initiatives for the start-up ecosystem in general such as establishing a seed fund for early stage start-ups, centralised single window investment clearance cell and setting up of data centre parks. The session will hold a discussion on the future of fintechs in India, the role of banks as the launch pads for Fintech Start-ups, synergies between fintech start-ups and banks to ensure sustainability and scalability and opportunity the jargon ‘Data is the New Oil’ holds.

Studies show that hackathons seem to be the most effective method to acquire and engage developer talent for open APIs. Hackathons give you the opportunity to put your product (API) in the hands of passionate developers and get them to use it. They give you valuable feedback on how your product can be improved. The session will hold discussion the following points:

• What should be the stepping stone?
• Can we rely on young talents?
• Exploring the New versus Trusting the tried and tested

In India, the tech enabled lending space or fintech, is not that old, but has seen dramatic growth and scale. Today, fintech is so ubiquitous and that many solutions are an intrinsic part of our life. Even traditional laggards like the functioning of lending and borrowing has been swept by technology innovation. The session will hold discussion the following points:

• Which technologies should be deployed first?
• Is there any risk involved?
• Traditional versus NextGen or Both-What should be the priority?

As the number of instances of defrauding banks and the challenges for also witness inflation lately. This session will hold a discussion on the new measures that financial services providers are ensuring in a bid to manage these escalating and rapidly changing risks.

Cybersecurity risk management takes the idea of real world risk management and applies it to the cyberworld. It involves identifying your risks and vulnerabilities and applying administrative actions and comprehensive solutions to make sure your organization is adequately protected. The session will hold discussion the following points:

• Build a company culture
• Distribute responsibility
• Train employees
• Encourage diverse views
• Prioritise cybersecurity risks

The growth of the BFSI sector today is predominantly driven by technology. However, deployment of technology is always challenged by risk of frauds. In this panel discussion industry leaders will focus on the future of the sector, in particular, in the hyper connected world.